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Face to Face Customer Service

In this job you will spend time...

  • Being the first point of contact for customers coming into the bank
  • Helping customers face to face
  • listen to our customers, identify their needs and take responsibility to help them
  • Aim to serve our customers within 5 minutes
  • Be proactive in identifying and generating potential sales leads
  • Working towards and achieving targets
  • Working in a branch


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Amanda's story

Making people happy
AmandaThree boxes of chocolates in just one week? Amanda has turned customer service into a fine art at the RBS Group
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Read more about Amanda's success



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